Gentle Kids is an education-based mobile application that allows our clients to advertise
and market their products. These terms and conditions govern your use of our website, social
media, and mobile application (“Platform”) authorized by us.
Please read the terms and conditions carefully before you submit the order on our platforms.
These terms and conditions tell you who we are, what to do if there is a problem, and other
important information. If you have any inquiries on the terms and conditions, please contact
us to further discuss.
By using our Platform, you agree to these terms. If you are using our Platform as a
representative of an entity, you are agreeing with these term terms on behalf of your
entity.
This Gentle Kids Partnership Agreement (“Agreement”) is a contract between Gentle Kids Ltd.
(“Gentle Kids”) and the Gentle Kids Partner Center account holder that elects to join the
Gentle Kids Partnership Program (“User”). The terms of this Agreement apply to User’s (and
its personnel’s) participation in the Gentle Kids Partnership Program (“Program”).
By submitting an application to join the Program, accessing the Portal (defined below), or
otherwise participating in or accepting any Program benefits, User accepts this Agreement
(which includes any terms and policies in or applicable to the Portal). The individual
accepting this Agreement is doing so on User’s behalf and such individual represents and
warrants he or she is agreeing to these terms on behalf of and has authority to bind, User.
User represents and warrants that it has read and understands this Agreement.
This Program is designed to help implementers of Gentle Kids technologies and services
deliver solutions to their customers. User’s participation in this Program is voluntary.
INFORMATION ABOUT US AND HOW TO CONTACT US
We are Gentle Kids Limited, a company registered in Hong Kong. Our company registration
number is and our registered office is located at Unit 972, 9/F, Building 19W, No, 19
Science Park West Avenue, Hong Kong Science Park.
For any questions or problems related to our Platform, service provided, or these terms and
conditions, you can contact us by telephoning our customer service team at +852 31702388 or email us at support@gentlekids.com.hk.
We are the data controller in relation to our Platform and are responsible for your
company's data. Please see Clause 14 and our privacy policy which is available at
gentlekids.com.hk for information about what companies data we collect and what we do with
it. It is important that you read our privacy policy, which may be updated from time to
time, and understand how we use your information and the rights that you have about your
information.
If we have to contact you, we will do so by telephone or by writing to you at the email
address or postal address you provided to us.
When we use the words “writing” or “written” in these terms, this includes email.
DEFINITIONS
“Collateral” means packaging, documentation, marketing, and advertisement materials in any
media, now known or developed in the future, including print, broadcast, electronic, and
online media.
“Confidential Information” means non-public information, know-how, or trade secrets in any
form, that a reasonable person knows or reasonably should understand to be confidential
based on the nature of the disclosure by Gentle Kids or that Gentle Kids designates as
confidential. Information is not Confidential Information if it: (1) is or becomes publicly
available without User’s breach of this Agreement; (2) was lawfully known to User without an
obligation to keep it confidential; (3) is received by User from another source who can
disclose it lawfully and without any obligation to keep it confidential, or (4) is
independently developed by User.
“Effective Date” is defined in Section 8.1.
“Law” means all laws and regulations applicable to this Agreement or the Program promulgated
by any government or administrative body having jurisdiction over the Agreement or the
Program.
“Portal” means the “Gentle Kids Partner Center”, a successor site as designated by Gentle
Kids. The Portal provides tools, information, marketing Collateral, policies about the
Program, as well as best practices regarding implementing Gentle Kids technologies and
services and various online forms (e.g., to update User’s listing on Gentle Kids “Works
With” gallery, Program review status, support escalation form, etc.).
“Term” is defined in Section 8.1.
“Gentle Kids Materials” means any tangible or intangible materials provided or made
available by or on behalf of Gentle Kids to User under or in relation to the Program,
including the Portal. Gentle Kids Materials include any modifications to, or derivative
works of, such materials, but exclude any Gentle Kids technologies or services licensed by
User outside of this Agreement.
GENTLE KIDS PROMOTION PLAN DETAILS
Eligibility. To be eligible to promote in Gentle Kids, Users must at all times during the
Term comply with this Agreement, Law, and the requirements specified in the Portal.
Promotion Content Revise & Approval. The promotion content created by User will be revised
by Gentle Kids, to ensure the correct format, originality, and legality of the promotion
contents. The pending promotion content revises will be handled within 3 working days after
the submission of promotion content. Once the promotion content is approved by Gentle Kids,
the user can revise or change other promotion contents once in a subscribed month. Gentle
Kids will only approve and launch one promotion content.
Portal. For our Users, once you register the account in the Portal, Users can submit your
promotion contents on the Portal. Users can monitor their promotion status on the Portal.
Promotion Detail. The promotion will be launched in Gentle Kids right after the approval of
the promotion contents and successful payments. The promotion will be suspended if the
transaction is not completed after the end of the last promotion period and the trial
period.
Support. Gentle Kids will establish dedicated technical support escalation channels for
Program participants, as further described in the Portal. For clarity, under no
circumstances is Gentle Kids obligated to provide any such support to User’s customers under
this Agreement or under any other agreement with User, and Gentle Kids has no obligation to
provide any particular quantity or frequency of support through such channels.
Final Authority. If there are any controversies on the promotion contents, Gentle Kids shall
have the final authority to assess whether the Business has complied with the terms of this
Agreement.
Payments
Purchasing Routine. For each partner, you are allowed to purchase the promotion plan once at
a time. Each partner would be granted a 30-day free trial for the first purchase in the
account. To enjoy the 30-day free trial, you are required to register in the Program and
choose the subscription plan, then enter your company’s payment details including
transaction information. However, the transaction would not be conducted during the free
trial period. Without the cancellation request, we would continue your subscription plan as
you chose after the free trial period and the last subscription plan. The transaction would
be completed right after the end of the free trial period. The promotion plan would be
terminated if the transaction is not successfully completed.
Fees. If User is accepted into a Program category for which a fee is payable, User will be
required to provide Gentle Kids with payment information that will enable Gentle Kids to
receive the first annual payment. Gentle Kids will retain such payment information, and at
each anniversary of such acceptance during the Term, Gentle Kids will use the payment
information to charge User the then-current, cyclical Program fee, and any other applicable
fees referenced in the Portal. If at the time of such a renewal, User’s payment information
is no longer valid, User must promptly provide Gentle Kids with convertible, valid, payment
information, in order to continue participation in a paid category of the Program. Upon
termination of this Agreement, Gentle Kids will not refund any already-paid fees.
Taxes. Amounts payable to Gentle Kids under this Agreement exclude any and all taxes
(including sales, use, income, and value-added taxes), duties, levies, fees, excises, or
tariffs imposed on any activities of User or its customers in relation to this Agreement.
CONFIDENTIALITY
when you register or otherwise use our Platform, you provide us with personal data that is
collected and used in accordance with the terms of our Privacy Policy which is accessible at
gentlekids.com.hk. It is important that you read our privacy policy, which may be updated
from time to time, and understand how we use your information and the rights that you have
about your information.
ENTIRE AGREEMENT
These terms constitute the entire agreement between any user and us in relation to the use
of the Platform. These terms supersede and extinguish all other agreements, promises,
assurances, warranties, representations, and understanding between any user and us, whether
written or oral, in relation to the use of the Platform.
You acknowledge that you will have no remedies in respect of any statement, representation,
assurance, or warranty (whether made innocently or negligently) that is not set out in these
terms.
TERM AND TERMINATION
Term. This Agreement begins on the date Gentle Kids accepts this Agreement (“Effective
Date”) and continues until terminated by either party.
Termination. Gentle Kids may terminate this Agreement at any time, for any reason or no
reason, on 30 days’ notice. Partner could terminate the promotion plan by cancelling the
subscription plan through Portal. Payment would not be refunded if the agreement is
terminated before the end of the subscription plan. If either party breaches this Agreement,
other than Section 6, the non-breaching party may terminate this Agreement immediately on
notice if the breaching party has not cured such breach within 14 days after notice of the
breach. If the partner breaches Section 6, Gentle Kids may terminate this Agreement
immediately on notice. The breaching party will be responsible to the other for costs or
damages resulting from terminating this Agreement in accordance with its terms.
Effect of termination. Upon termination, the partner must immediately stop using any rights
and benefits granted by this Agreement and the Program and, at Gentle Kids’ discretion,
either destroy or return all Confidential Information received under this Agreement and in
User’s possession or control.
OTHER IMPORTANT TERMS
You may only transfer your rights or your obligations under these terms to another person if
we agree to this in writing.
If a court finds part of this contract illegal, the rest will continue in force. Each of the
paragraphs of these terms operates separately. If any court or relevant authority decides
that any of them are unlawful, the remaining paragraphs will remain in full force and
effect.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not
insist immediately that you do anything you are required to do under these terms, or if we
delay in taking steps against you in respect of your breaking this contract, that will not
mean that you do not have to do those things and it will not prevent us taking steps against
you at a later date.
GOVERNING LAW AND DISPUTE RESOLUTION
These terms are governed by and shall be construed in accordance with the laws of the Hong
Kong Special Administrative Region.
The courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction to
settle any dispute or claim arising out of or in connection with these terms.
Miscellaneous
No representations. User has not relied on any representations by Gentle Kids not contained
in this Agreement in deciding to enter into this Agreement. User represents and warrants
that it has relied solely on its own skill and judgment or that of its advisers in relation
to these matters.
Notices. User consents to Gentle Kids providing it notifications about the Program, or
information the law requires Gentle Kids to provide, via email, to User’s email address of
record with Gentle Kids, or via regular mail, to User’s physical address of record with
Gentle Kids. Gentle Kids may also provide notices that are generally applicable to all
companies participating in the Program by posting them conspicuously in the Portal.
Feedback. User may provide suggestions, comments, or other feedback to Gentle Kids with
respect to Gentle Kids’ technologies and services. Feedback is voluntary and, even if
designated as confidential, Gentle Kids may use it for any purpose without obligation of any
kind. Unless the parties specifically agree in writing, feedback will not create any
confidentiality obligation.
Law, Dispute Resolution; Agreement to Arbitrate. The laws applicable in Hong Kong will
govern this Agreement, without reference to its conflict of law principles to the contrary.
Each party will bring any suit or action under or in connection with this Agreement
exclusively in the courts located in Hong Kong, and each party waives any objection to that
venue.
Assignment. Gentle Kids may assign this Agreement, in whole or in part, at any time without
notice. Users may not assign this Agreement or transfer any rights with regard to this
Agreement or the Program, without Gentle Kids’ express, prior, written consent. Any
attempted assignment in breach of this Section 11(e) is void ab initio and a material breach
of this Agreement.
Force majeure. Gentle Kids will not be liable for failure to perform any obligations under
this Agreement to the extent such failure is caused by a force majeure event (including acts
of God, natural disasters, war, civil disturbance, action by the governmental entity,
strike, and any other cause beyond Gentle Kids’ reasonable control). Gentle Kids will notify
User of the force majeure event within a commercially reasonable time and will use
commercially reasonable efforts to resume performance. Obligations not performed due to a
force majeure event will be performed as soon as reasonably possible after such event
concludes.
Order of precedence. If the terms in any of the sources in the following list conflict, the
terms in the sources earlier in the list will control over conflicting terms in sources
later in the list (although the mere absence of a term in one source may not, without more,
be construed to conflict with a term present in another source): (1) this document; (2) any
terms in, or referenced in, the Portal; and (3) any other terms incorporated by reference in
this Agreement.
Construction and interpretation. If a court of competent jurisdiction finds any part of this
Agreement unenforceable, that part will be enforced to the maximum extent possible, to
effect the parties’ intent, and the rest of the Agreement will continue in force. Section
headings are intended solely for convenience and will not affect the meaning of this
Agreement. Unless stated, or context requires otherwise: (1) “written” or “in writing” means
a non-electronic document only, manually signed by authorized representatives of the writing
party(ies); (2) all internal references are to this Agreement and its parties; (3) “days”
means “calendar days”; (4) “may” means that the applicable party has a right, but not a
concomitant duty; (5) “notify” means to provide notice under (and “notice” means a notice
that complies with) Section 11(b); (6) a party’s choices related to this Agreement are in
its sole discretion, subject to any implied duty of good faith; (7) the term “partner” as
used in this Agreement or related documents, is used in its common, marketing sense and does
not imply a partnership; (8) “current” or “currently” means “as of the Effective Date” but
“then-current” means the present time when the applicable right is exercised or performance
rendered or measured; (9) the word “or” will be deemed to be an inclusive “or”; and (10)
lists of examples following “including” or “e.g.” are not exhaustive (i.e., are interpreted
to include “without limitation”), unless qualified by words such as “only” or “solely.” This
Agreement will be interpreted according to the plain meaning of its terms without any
presumption that it should be construed to favor either party. This Agreement has been
executed in English, which will be the sole and controlling language used to interpret or
construe its meaning (except if otherwise required by Law).
Miscellaneous.
Each party is an independent contractor to the other and has no authority to act on behalf
of or bind the other, and this Agreement does not create any other relationship (e.g.,
employment, partnership, agency, or franchise). Each party will pay its own costs to perform
and User has no expectation of payment from Gentle Kids related to this Agreement. All
rights and remedies under this Agreement are cumulative. Terms and policies in or applicable
to the Portal are deemed incorporated. No waiver of any breach will waive any other breach,
and only written waivers are effective. This Agreement: (1) is the parties’ entire agreement
on this subject and merges and supersedes all oral understandings, representations, prior
discussions, letters of intent, or preliminary agreements to the extent related to this
subject; (2) is formed as of the Effective Date; and (3) may be modified only as expressly
provided in this Agreement. It neither merges nor supersedes any separate agreement between
the parties (e.g., the SSA is neither merged nor superseded by this Agreement).
Modifying the Agreement. Gentle Kids may modify this Agreement at any time, solely with
prospective effect. Gentle Kids will notify User of any such modifications either through
the Portal, in an email message, or through other reasonable means. When changes are made to
the Agreement, Gentle Kids will post a new version on the Portal, which will include all
changes and a revised “Last Updated” date. If User does not agree to any modifications, User
(including its personnel) must immediately stop participating in (and accepting any benefits
from) the Program. User’s (or any of its personnel’s) continued access of the Portal, or
acceptance of any benefits of the Program constitutes acceptance of the modified Agreement.